Help

Sign Up and Accounts

Do I need an account or sign-in to create a map?

No sign up is required to create, use, or save a map. We do recommend that you either sign up, or have an email associated with your map, in case you need to recover lost password, or be informed about important developments in ZeeMaps.

How do I sign up with ZeeMaps?

Click on the Sign-In/Register link to the top right of the ZeeMaps home page. Enter your email address and password in the resulting dialog, and then click on the “Register” button.

Sign Up with ZeeMaps
Sign Up with ZeeMaps
Register with ZeeMaps
Register with ZeeMaps

Can I use Google or Facebook to Sign Up for ZeeMaps?

We are working on it as a low priority, but currently do not have a Facebook or Google Sign up with ZeeMaps. Let us know if it is important for you, and we can bump the priority on this.

How many maps can I create?

When you are using the Basic (Free) Plan, you can create a maximum of five reusable maps. Once you upgrade to one of the paid plans, you can create unlimited number of maps.

How do I upgrade my account?

Once you have signed-in, click on your signature at the top right to get to your account page. On the account page, use the Upgrade tab to upgrade your account. For any assistance, please call us at +1 408 914-2955.

Account Access Link
Account Access Link
Upgrade Account in ZeeMaps
Upgrade Account in ZeeMaps

Do you have a long-term contract or can I cancel at any time?

Our plans are month-to-month or annual. The annual plans all represent over 20% saving compared to the corresponding month-to-month plan.

You can cancel any plan before its renewal term to not have to pay for the next term.

Can I change my plan after some time?

Yes, you can upgrade or downgrade a plan any time, and your fees will be pro-rated. For upgrading a plan, go to your account page and then the Manage Subscription tab. Check the appropriate option for upgrade and hit the Update button. For downgrading your plan, please contact us.

Manage Subscriptions in ZeeMaps
Manage Subscriptions in ZeeMaps

What is your refund policy?

ZeeMaps has a “no-questions-asked” refund policy. We will refund any payment on request.