What is a CSV file and how do I get it?
CSV stands for "Comma Separated Values" file. It is a common format to save data from spreadsheet programs like Excel or database programs like Access. For Excel, use Save As and then choose the CSV format for your file.

What is a marker?
A marker is an icon that indicates the place or location of a specific entry on your map.

What is an entry?
An entry identifies a specific person or place on your map, and contains relevant contact information, such as name, address, and phone number. Each entry’s location is highlighted on your map with a marker. To view entry information, place your mouse over the marker and left-click.